FAQs

Q1: What Do You Sell Or Provide?

Answer

We provide preparation material for certification exams for various companies. Our products come in PDF format. A complete list can be found here: https://www.examsaway.com/all-certifications.php

Q2: Do You Provide Certification Or How I Will Get My Certification?

Answer

As stated already, we provide preparation material only. To enroll in a certification exam and get certified you should visit test taking sites i.e. pearsonvue.com & prometric.com

Q3: Which Certification Is Best For Me?

Answer

We do not provide consultancy in this regard, we recommend that you visit Certification related discussion forums.

Q4: Can I Pass Actual Certification Exam With Questions & Answers Product Only?

Answer

Certainly! We are 100% confident about the quality of products. Just make sure that you study the Q&A of respective Exam for two weeks before you appear in the actual Exam. Our money back guarantee reflects this confidence of ours in our products.

Q5: For How Long My Product Will Remain Valid For Claiming Guarantee & Support?

Answer

We provide product support & money back guarantee for 90 days from the date of purchase (for Basic Plan). However, you can optionally buy the extended Update plan for up to 12 months.

Q6: How Often Are Your Products Updated?

Answer

There is NO FIXED DATE for the update of Exams, because it depends on many factors that we do not control directly. However we assure you that no matter when a product is updated, we guarantee your success.

Q7: Is Your Update Free?

Answer

We provide free updates during the 90 day validity from date of purchase. After this period you can extend the update period access for another 90 days at 50% Discount, to get Free Updates & Support for the product.

Q8: How Do I Receive Free Updates?

Answer

We provide free updates to all customers for 90 days. During this period you can "log in" to your account on our site and you will find the updated product there.

Q9: What Forms Of Payments You Accept?

Answer

We accept payments via all major Credit/Debit cards & PayPal.

Q10: Where Can I Download Product?

Answer

Login to your account at http://examsaway.com/login.php and you will see your order number and the download button. You can then download purchased product without delay.

Q11: What Is Difference Between Unlimited Access And Reseller Access?

Answer

Unlimited Access comes with Unlimited Access of all Exams available on our website but 10 exams per week. You can’t use multiple geographic IPs to download the exams else your access will be blocked. For Reseller Access you can download any exam multiple times and there is no time limit at all. You can also put your own logo and resell the exams.

Q12: How Can I Get Discount?

Answer

Special Discount is offered on Value Packs or Bundles available for popular Exams. If you want to buy three or more products please contact a Team member for discounts available on Total Invoice.